The Flagship Way
We live and breathe our values
Our values are at the heart of everything we do. They shape who we are. They steer our decisions. They guide our actions. They help us to grow. We wouldn’t be where we are now without them.
Our people are what make this place great. We trust you to do the right thing. Don’t be afraid to try new things; some of our best learning comes from our greatest mistakes. We are all adults here, which is why we show each other mutual trust and respect. We put people first, keep people at the heart of everything we do and value our differences.
We’re always looking for a better way of doing things. It never stops. We continually look to understand and improve what we do – we call this the Flagship Way. We will give you the tools and support to do this. We are all part of the same company, with the same purpose. That’s why we always strive to work together as one team to make things happen and achieve results.
We think twice before spending our money. We want to make sure that everything we do, including what we spend our money on, adds value to our tenants. Not only that but it’s important to remember that our time and resources cost money too.
We want our service to “stand out” in everything we do; remembering how it could impact on our tenants’ homes and lives. We enjoy and take pride in our work and we say what we mean and mean what we say. We love what we do and why we do it.
Be happy
Part of investing in your future, means investing in your happiness. We know if our people are happy, then our tenants and customers will be too. At Flagship, you’ll have a range of wellbeing initiatives at your fingertips. There’s something for everyone.