We’re Flagship Group. We provide homes for affordable and market rent, and for sale across the East of England. We maintain our own housing stock and support the communities they’re part of. We do this through our housing arms of the business Flagship Homes and Victory Housing Trust, our repairs and maintenance specialists RFT Services, and our gas and boiler specialists Gasway.

At a glance

1 April 2018 - 31 March 2019

We own and manage over 28,000 homes, have a turnover of £160m and employ over 1,045 people. We are well managed, financially strong and proud to have achieved an A2 Moody's rating. We have achieved the rating of G1 for Governance and V1 for Viability – the highest ratings a housing association can achieve.

We invest in our people. Our operating profits are invested back into the business to deliver value for our customers, meaning that everything we do continues to support our core purpose:

‘to provide homes for people in need’

We focus on doing things right for our customers.

This takes listening and understanding, openness, and seeing what truly matters. This means never being completely satisfied and always looking for a better way.