Policies and documents - Flagship Group

Policies and documents

A

Accountability policy

Adult safeguarding policy

Anti-money laundering

Anti-Slavery and Human Trafficking Policy

Asbestos safety policy

Allocations, lettings and tenancy

C

Child safeguarding

D

Data protection policy

Domestic abuse policy

E

Electrical safety policy

Empty homes policy

Equity, diversion and inclusion policy

F

Fire safety policy

Fraud and bribery

Fraud and bribery response

G

Gas and carbon monoxide policy

L

Landlord compliance policy

Lifting equipment safety policy

M

Market rented lettings

Modern slavery statement

Mutual exchange policy

N

Neighbourhood policy

P

Privacy statement

R

Rental income policy

Reasonable adjustment policy

S

Safety, health and environment policy

Self-assessment against complaint handling code

Shared Ownership first come first served policy

Shared Ownership surplus income policy

T

Tenancy management policy

U

Unacceptable behaviour policy

W

Water safety policy

Whistleblowing policy

Our damp & mould commitment

We'll continue with our sustained focus on our culture and approach to complaints and damp and mould. We've carried out a self-assessment based on the Housing Ombudsman's report into damp and mould, and you can read the outcome here.

Registered Office: 31 King Street, Norwich NR1 1PD. Regulator of Social Housing Reg No. 4651.  Co-operative and Community Benefit Societies Act 2014 Reg No. 31211R. National Housing Federation Member. An Exempt Charity.